What approach might the nurse take to assist in resolving the conflict between Mrs. Lieberman and her daughter

What approach might the nurse take to assist in resolving the conflict between Mrs. Lieberman and her daughter

To assist in resolving the conflict between Mrs.  Lieberman and her daughter, the nurse can use the following approach:The following is the steps that the nurse ought to employ in order to help reconcile the conflict between Mrs. Lieberman and her daughter:

 1. Active Listening:

 Objective: Possess the capability to analyze the story from both Mrs. Lieberman’s as well as her daughter’s perspective and feelings.

 Action: Do not interrupt and try not to talk until one is certain that they have heard all that the other person has to say. Replace it with feeling and concern to make them have an understanding they are being listened and their feeling matters.

 2. Open Communication:

 Objective: Encourage candour and courtesy, which will not quickly degenerate into a quarrel.

 Action: Assist in starting conversations and approvals where both of the participants will be in a position to forward their views and grievances. They should use questions in the discussion with the objective of enabling both advocates to speak their side.

 3. Mediating and Negotiating:

 Objective: Bargain to the point that a suitable middle ground will be agreed on and bring bargaining to a halt.

 Action: Educate them over to understand that which aims and concerns are relevant to all the inhabitants. Engage in negotiations in a way that both partners will be able to benefit from the outcome arrived at.

 4. Providing Information and Education:

 Objective: When there is a misunderstanding or any extra information needed in this committee is required this person gets it.

 Action: Give doctors or care-related information regarding the facets of the clash. Let them know any procedures, codes/regulations or the opportunities available to them.

 5. Encouraging Problem-Solving:

 Objective: Allow them to bring together a team and work together in an attempt to conjure a solution to the challenge.

 Action: Come to their rescue as they try to analyze various courses of action and make decisions concerning the pros and cons of each solution. Whenever you can, try to help the two of them arrive at the decision themselves.

 6. Offering Emotional Support:

 Objective: Advise Mrs Lieberman as well as her daughter.

 Action: Stand by the candidate during this process, teach them, assure them and inform them that this is expected. In other words, one should allow children to feel however they want and advise children to attempt to resolve that.

 7. Documenting and Follow-Up:

 Objective: Ensure that after the decision is made, the follow-up is done well and is enough.

 Action: This way ensure that when recording the conflict that was made they also record the resolution that was arrived at when negotiating. Recommend to schedule further follow up points on meetings in order to discuss with the team on the status of work done and work remaining.