What are the key characteristics of an e-commerce business and the different techniques used in finding opportunities? (500 words)

- Key characteristics: global footprint, quickness of service, tailored suitability, application of technology as its main idea.
- Finding opportunities: Evaluate customer buying patterns and shifts, discover brick and mortar store deficiencies, use Google Trends to unearth geographic consumers demands, find bottlenecks to provide better consumer experience.