When is process re-engineering needed and why? (500 words)

- Tell what process re-engineering (BPR) is about - process that management use to analyze processes and workflows of the company.

- Discuss factors of re-engineering, for example, customer expectations, new technologies, inefficient processes, competitive pressure, etc. Use examples to prove the statements.

- Explain the functions of the processes in which BPR is needed. Inform about the reasons why sometimes one is forced to carry out a radical change.