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When is process re-engineering needed and why? (500 words)

- Tell what process re-engineering (BPR) is about - process that management use to analyze processes and workflows of the company.

- Discus...

Explain: balance scorecard and benchmarking. (500 words)

- Define balanced scorecard (BSC) – a strategic planning/management system that integrates financial and non-financial measures across strate...

Make a data flow diagram involved in a petrol retail branch. Factor in relevant data modeling relationship. (500 words)

- Present data flow diagrams (DFDs) as an essential tool for translating process into visual form of data flows, data stores into form. Enumerate t...

Discuss the system development life cycle. (500 words)

- Briefly introduce the system development life cycle (SDLC) and its key phases: planning, analysis, design, implementation, testing, deployment, a...

What are the current techniques used in counselling? Discuss at least three and give examples. (500 words)

- Motivational interviewing
- Strength-based approaches
- Appreciative inquiry
- Goal setting